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Accessibility Statement

This is an accessibility statement for Axbridge Town Council website.

The website is operated by the Town Council and we want as many people as possible to access it. For example, that means that you should be able to:

  • Change colours, contrast levels and fonts via the helpful plugins
  • Zoom in up to 300% without the text spilling off the screen.
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and Voiceover)

We have also made the website text as simple as possible to understand

AbilityNet has advice on making your device easier to use if you have a disability.

How Accessible this Website is:

The website is partially compliant with Web Content Accessibility Guidelines (WCAG) 2.2 AA Standards due to the non-compliances below

Non-Accessible Content

We know that some parts of this website are not fully accessible. The content listed below is non-accessible for the following reasons:

  • you cannot modify the line height or spacing of text
  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • you cannot skip to the main content when using a screen reader
  • there’s a limit to how far you can magnify maps

Non Compliance with the accessibility regulations

  • Maps display by Google Maps – we don’t control how Google Maps displays information, but where possible we provide addresses within the web page’s text (via HTML). When Google makes their map output accessible, we will update our technology accordingly.
  • Pictures of event or information posters, when provided by a third party – where possible we provide the information from the picture, within the web page’s text (via HTML). We will encourage all providers of these pictures to provide accessible alternatives in future.
  • Some images do not have a text alternative, so people using a screen reader cannot access the information. This fails WCAG 2.2 success criterion 1.1.1 (non-text content). We plan to add text alternatives for all images and are working through the site to address any missing ALT tags.  When we publish new content we’ll make sure our use of images meets accessibility standards.
  • Some PDFs published since September 2018 are not in an accessible format, so people using a screen reader cannot access the information. We plan to replace these with alternatives and are working through the site to address this. When we publish new content we’ll make sure our use of PDFs meets accessibility standards.

Disproportionate Burden

Navigation and accessing information
It’s not always possible to change the device orientation from horizontal to vertical without making it more difficult to view the content.

It’s not possible for users to change text size without some of the content overlapping.

Interactive Maps
Maps displayed by Google Maps – as above

Content that’s not within the scope of the accessibility regulations

  • Some documents are created by third parties or using third party software. Where this is the case we will endeavour to convey the information contained in the document in an accessible way.
  • Live video streams do not have captions. This fails WCAG 2.2 success criterion 1.2.4 (captions – live). We do not plan to add captions to the live video streams because live video is exempt from meeting the accessibility regulations.

What to do if you Cannot Access Parts of this Website

If you need information on this website in a different format like accessible PDF, large print or easy read please contact:

Email: info@axbridge-tc.gov.uk

Call: 07884 264033

We’ll consider your request and get back to you in 10 days

Reporting Accessibility Problems with this Website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this or think we’re not meeting accessibility requirements, contact the Town Clerk giving the page title and the nature of the problem.

Axbridge Town Council
The Council Office
Church Rooms
The Church Steps
Axbridge
Somerset
BS26 2AP

Email: info@axbridge-tc.gov.uk

Tel: 07884 264033

Enforcement Procedure:

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No.2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical Information about this Website’s Accessibility:

Axbridge Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Website and Mobile Applications) (No.2) Accessibility Regulations 2018.

How we tested the site

The website was lasted tested by our website provider, Aubergine, in February 2025

What are we doing to improve accessibility

To improve and maintain accessibility we will re-test the site on an annual basis and provide staff training to help ensure that all new content added meets accessibility criteria

Adopted by Council: 9 December 2024 (minute no. 131.24(g) refers)
Review date: May 2025